DOCS · 05 ARTICLES

Everything your team needs, written for the floor.

Five focused articles covering install, daily operation, and the edge cases that come up once you're running BinTech against real order volume.

3 min read

Getting started

Install BinTech, pick a location, create your first bin, and generate your first pick list.

  • Install from the Shopify App Store
  • Approve OAuth scopes & data access
  • Create your first bin location (warehouse + bin name)
  • +2 more
4 min read

Pick lists & picking strategies

How BinTech generates location-scoped pick lists, what the states mean, and how to choose a strategy.

  • The lifecycle: PENDING → IN_PROGRESS → COMPLETED → FULFILLED
  • Choosing a strategy: Priority, Single bin, Pick-to-empty
  • Mid-pick reassignment to a different bin at the same location
  • +3 more
2 min read

Managing multiple locations

Location-scoped bins, 3PL exclusion, and how Shopify Locations map to your physical warehouses.

  • Shopify Locations as the source of truth
  • Unique bin names per location (A-01 at NYC ≠ A-01 at LA)
  • Excluding 3PL-managed locations (ShipBob, FBA, etc.)
  • +2 more
3 min read

Reconciliation & cycle counts

The variance bin pattern, how to resolve discrepancies, and when to run a cycle count.

  • Why variance happens: POS sales, damage, returns, manual edits
  • Positive variance (unallocated) vs negative variance
  • Allocate, dismiss, or wait for auto-resolve
  • +2 more
3 min read

Troubleshooting

Webhook delays, protected customer data approval, stale pick lists, and variances that won't clear.

  • Shopify Protected Customer Data approval — what it unblocks
  • Why a pick list hasn't generated yet (webhook propagation)
  • Bin status shows "Overassigned" but counts look right
  • +2 more